Owner FAQs
Answers to your frequently asked questions
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Am I required to accept Section 8 tenants?
You are not obligated to accept Section 8 tenants unless required by local or state law. We recommend reviewing the regulations specific to your property's location. -
Are you a licensed property management company?
Yes, Celisa Properties is fully licensed and operates in compliance with all applicable industry standards and legal requirements. -
Can I reach someone after hours?
Yes. We provide an emergency contact for urgent maintenance situations. Non-emergency inquiries will be addressed during regular business hours. -
Do you offer direct deposit?
Absolutely. We provide direct deposit for all owner disbursements, ensuring fast, secure, and reliable income transfers. -
Can I review the lease before it’s signed?
Yes. Owners are welcome to review lease agreements before they are finalized. We handle the signing process unless you specify otherwise. -
Do you also handle real estate sales?
While our core focus is property management, we can assist or connect you with trusted real estate professionals if you're interested in buying or selling. -
When and how do I receive my payments?
Only deposit with Direct deposit. Disbursements are made prior to the 10th of the following month. -
How do you collect rent?
Residents have multiple options for paying rent, including an online portal and traditional methods. We handle any late payments in accordance with the lease terms. -
What is the typical lease term?
Most lease agreements are for one year, but we can tailor lease terms based on market conditions and your preferences. -
How much security deposit do you require from residents?
Security deposits are set in line with market standards and local laws. The exact amount may vary depending on the rental rate and applicant qualifications. -
When can you begin managing my property?
We can get started as soon as the management agreement is signed and the property is ready to lease. -
What types of properties do you manage?
Celisa manages a wide range of property types, including single-family homes, multi-family residences, condos, and commercial units. -
What kind of reports will I receive?
Owners receive regular financial statements with rent, expenses, and maintenance summaries. Additional reporting is available upon request. -
Who holds the tenant’s security deposit?
Security deposits are held in a dedicated account in accordance with state and local regulations. The handling may vary by jurisdiction.

